How Long Is Ashley Furniture Warranty

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Ashley Industries Limited Warranties

The following Limited Warranties are given only to the original retail purchaser, subject area to all the terms and atmospheric condition beneath. These Limited Warranties are non-transferable:

Ashley Industries, Inc. ("Ashley"), subject to all the limitations and exclusions described in these Express Warranties, warrants the following Ashley products and parts confronting material manufacturing defects for the duration fix along next to that product or part in the table below.

Product or Part	Limited Warranty Duration	Labor Coverage
Frames Used In Upholstered and Leather Products	Limited Lifetime Warranty*.	ane Yr
Springs and Webbed Seating System The metal spring systems are mostly, sinuous, wire seat springs, and, where applicative, back springs. The Webbed Seating System is the webbing used to support the seating area.	v Year Limited Warranty	one Year
Recliner Mechanisms	five Twelvemonth Limited Warranty	1 Twelvemonth
Sleeper Machinery	3 Year Limited Warranty	ane Year
Sleeper Mattress**	3 twelvemonth Express Warranty-Pro-rated	1 year
Cushioning*** Including Unattached Cushioning which means each cushion core in an unattached (loose) seat absorber and Attached Cushion which means each cushion cadre in a seat cushion which is fastened to the product	1 Year Limited Warranty	1 Year
Leather and Upholstery Fabric****	1 Year Limited Warranty	ane Year
Peak of Bed Top of Bed ways comforters, bed skirts, pillow shams, and any accent pillows included with a comforter set.	xxx days	xxx days
Finishes and all Other Furniture Products Finishes and all Other Piece of furniture Products means all finishes and other parts, components, and other furniture products not specifically included in the above Limited Warranties, including only non limited to dining room tables, chairs, occasional tables, beds, dressers, sleeper mattresses, marble tops, granite tops, desks, curio cabinets, cathay cabinets, buffets, amusement centers, lamps, electrical components (other than calorie-free bulbs), recliner pull cords and handles incorporated into whatsoever furniture product.	1 Year Express Warranty	1 Year

*As used in these Limited Warranties, "lifetime" means the normal useful life of the product nether reasonable use.

**After the first year of utilize, Ashley volition supersede the slumber mattress on the following prorated footing:  more than 1 but less than ii years of employ, 90% of the price of the replacement is covered; more than 2 years but less than 3 years of utilize, 80% of the cost of the replacement is covered.

***All seat cushion cores in both Unattached Cushioning and Attached Cushioning will soften with normal use and volition conform to the shape of the user. This shall be considered normal wear, and shall not be considered a loss of resiliency or a cloth manufacturing defect.

****The Leather and Upholstery Fabric Limited Warranty also includes seam slippage, great, and dye transfers. Leather is a natural product, and, as such, each hide will reverberate its ain individuality. Some variations of shade and tone are to be expected as are the nicks, scratches, and wrinkles that only occur in genuine leather; these characteristics are in no style to exist considered a defect.  These Limited Warranties do non cover tears, flattening of nap, pilling, fading, or shrinking and is not valid when heavy soiling or corruption is evident.  These Limited Warranties as well exercise not cover protective finishes, velvets, and velvet types, since by their very nature, these fabrics are of soft texture and will beat out, shade and mark more readily than most fabrics; these characteristics are in no way to be considered a defect.

LIMITATIONS AND EXCEPTIONS

The following limitation and exceptions employ to the Express Warranties:

Remedy

Under these Limited Warranties, for all of its products other than an Unattached Cushion (as divers in the topical heading "Cushioning"), the sole liability of Ashley is limited to repair, or at its pick, replacement the applicable product or office not in conformity with these Express Warranties.  REFUNDS ARE Non Available.  If within the warranty period, identical materials are unavailable at the time of repair or replacement, Ashley reserves the right to substitute materials of equal or better quality. Replacement fabrics may vary in colour from the original due to dye lot differences.

In improver, during the period of any applicable Labor Coverage, Ashley volition pay, within one yr from the date of purchase, reasonable and customary labor rates to repair or supersede the lacking parts (at Ashley'south option) and shipping costs from the retailer to and from Ashley, at no accuse to the original retail purchaser.  Afterward the expiration of the Labor Coverage or for all products or parts non covered past Labor Coverage, the original retail purchaser will be responsible for labor, packing, and all shipping and transportation costs.  The costs associated with transporting the furniture or parts from your domicile to the retailer or from the retailer to your home are excluded from all Limited Warranties.

For Unattached Cushions with a material manufacturing defect, Ashley will replace the defective Unattached Absorber provided that the original retail purchaser during the warranty menstruum (i) complies with the Claim Procedure set along in these Limited Warranties and (ii) if requested past Ashley, returns the lacking absorber core independent within an Unattached Cushion to Ashley Industries, Inc., Attn: Director of Quality, One Ashley Way, Arcadia, WI 54612.   The remedy specified in this paragraph is Ashley's sole liability related to Unattached Cushions.

Whatever particular repaired or replaced nether these Limited Warranties volition be covered by the Express Warranties for the remainder of the original warranty period just.

All Products

These Limited Warranties do non use to (i) rented, business, commercial, institutional, or other non-residential uses, (ii) merchandise that was, at whatever time, used as a floor sample or brandish model, (three) any merchandise purchased "as is" or 2d-hand, (4) whatsoever merchandise purchased at a distress sale or a going-out-of business auction, (5) any merchandise purchased from a liquidator, or (vi) merchandise obtained from a rental retailer. All warranties, whether express or implied, comprehend simply normal household usage. No warranty, express or implied, applies to whatever condition resulting from misuse, abuse, delivery or transportation impairment, nor any condition resulting from incorrect or inadequate maintenance, cleaning or care. These Limited Warranties are cypher and void if furniture has been moved from original indicate of delivery to consumer.

Chemical Treatments

These Limited Warranties exercise non cover damages or defects acquired past use of chemic treatments or protective coatings on the finish, leather, or upholstered textile by the retailer or the original retail purchaser, and any such chemical treatments or protective coatings voids all warranties of Ashley.

Leather, Upholstered Fabric and Finishes

The Limited Warranties on "Leather", "Upholstered Cloth" and "Finishes and all Other Furniture Products" practice not comprehend (i) damages resulting from excessive soiling, improper or unapproved cleaning methods, (two) fading or other damages resulting from exposure to sunlight, (iii) amercement resulting from household humidity, or (four) amercement resulting from any liquid, including merely not limited to alcohol and water. Caution: Any use of improper or unapproved cleaning methods voids all warranties of Ashley.

Modifications to Products

These Limited Warranties practise not utilize to any products that accept been altered by any person, dealer, or company without the express written authorization of Ashley.

Unsaid Warranties

IMPLIED WARRANTIES, INCLUDING ANY OF MERCHANTABILITY AND Fettle FOR A Particular PURPOSE IMPOSED ON THE Auction OF THIS Piece of furniture AND ITS PARTS UNDER STATE LAW, ARE LIMITED IN DURATION TO THE WARRANTY Catamenia AND NO WARRANTIES Apply AFTER THAT Period.  SOME STATES Do Not Permit LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE Higher up LIMITATIONS MAY Not Apply TO Yous.

DISCLAIMER

NO OTHER EXPRESS WARRANTY HAS BEEN Fabricated OR WILL Be MADE ON BEHALF OF ASHLEY WITH RESPECT TO THE FURNITURE AND ITS PARTS, OR THE OPERATION, REPAIR, OR REPLACEMENT OF THE Furniture AND ITS PARTS. FURTHERMORE, NO REPRESENTATIVE OF ASHLEY OR ITS DISTRIBUTORS OR RETAILERS IS AUTHORIZED TO MAKE ANY CHANGES OR MODIFICATIONS TO THESE LIMITED WARRANTIES.

SOME RETAILERS OFFER EXTENDED OR Additional WARRANTIES, INCLUDING Only Non Limited TO EXTENDED OR ADDITIONAL Cloth WARRANTIES, EITHER FROM THE RETAILER OR THROUGH A THIRD-PARTY. ASHLEY SHALL NOT BE LIABLE UNDER Whatsoever EXTENDED OR Boosted WARRANTIES OFFERED By ANY RETAILER OR THROUGH A Third-Party Under ANY CIRCUMSTANCES.

IN NO Consequence SHALL ASHLEY BE RESPONSIBLE FOR CONSEQUENTIAL OR INCIDENTAL Amercement, SUCH Equally LOSS OF USE, INCONVENIENCE, LOSS OR Damage TO PERSONAL PROPERTY, WHETHER INDIRECT OR Directly, AND WHETHER ARISING IN CONTRACT OR TORT EVEN IF IT HAD REASON TO KNOW IN ADVANCE THAT SUCH DAMAGES WERE POSSIBLE. SOME STATES DO NOT Allow THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL Amercement, SO THE FOREGOING LIMITATION OR EXCLUSION MAY NOT APPLY TO Y'all.

IN NO Issue SHALL ASHLEY'Due south RESPONSIBILITY EXCEED THE Purchase Toll OF THE PRODUCT OR ITS REPLACEMENT.

This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

CAUTION

Motion furniture (recliners, sleeper sofa, etc.) has many moving parts. Caution must exist used in operation (opening, closing, etc.). Children should not exist immune to play on or operate motion furniture. Ever leave recliners in an upright and closed position and proceed hands and feet articulate of machinery. Merely the occupant should operate it.

Merits Process

To obtain warranty services, the original retail purchaser must comply with the requirements of this Claim Process.

Contact the Ashley retailer from whom you purchased your piece of furniture, to obtain warranty service.  All claims must include the original bill of sale, the product serial number, and exist filed within the applicable warranty period. Ashley reserves the right to crave defective parts be returned upon request. You must brand arrangements with the retailer to schedule the transportation of the furniture or parts from your home to the retailer or from the retailer to your home. If the retailer from which you purchased the article of furniture has closed and yous need service, contact Ashley in writing or call our Customer Service.

Ashley Warranty and Retailer Data

Ashley Industries, Inc.
Attn:  Consumer Affairs
One Ashley Way
Arcadia, WI 54612

Customer Service Telephone Number: ane-800-477-2222

© December 2014, Ashley Industries, Inc.  All rights reserved.

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Ashley-Sleep® Limited WARRANTY

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The following Express Warranties are given to the original purchaser, subject area to all the terms and conditions below. These Limited Warranties are non-transferable.

Ashley Industries, Inc. ("Ashley"), field of study to all the limitations and exclusions described in these Limited Warranties, warrants the following products and parts against fabric manufacturing defects for the elapsing set forth next to that product or function in the table beneath:

Product or Role	Express Warranty Duration*	Labor Coverage
Power Foundation Frame***	Limited Lifetime Warranty* *	1 Year
Power Foundation Mechanism and Electrical Components	iii Years Full Parts & Labor	iii  Year
Mattress** *	ten Year Limited Warranty	1  Year
Foundation	ten Year Limited Warranty	i Yr

*Notwithstanding the Limited Warranty Duration in the table to a higher place, the Limited Warranty Duration for any production purchased for rental or for use under a rent-to-own program shall be for 1 Year from the appointment of purchase.

**As used in these Limited Warranties, "lifetime" means the normal useful life of the production under reasonable use.

***Ashley'south mattresses are designed to be used with a foundation or an adaptable bed base foundation.

Remedy

Nether these Express Warranties, Ashley'south exclusive obligation during the applicative warranty period is to repair or supercede, at its option, upon examination by an authorized representative of Ashley, the applicable product or part not in conformity with these Express Warranties. After one Yr, the Ability Foundation Frame and Power Foundation Machinery and Electrical Components Limited Warranties encompass replacement parts only. REFUNDS ARE NOT AVAILABLE. If within the warranty menses, identical materials are unavailable at the fourth dimension of repair or replacement, Ashley reserves the right to substitute materials of equal or meliorate quality.

In addition, during the period of any applicable Labor Coverage, Ashley will pay reasonable and customary labor rates to repair or replace the lacking parts (at Ashley's selection) and shipping costs from the retailer to and from Ashley, at no charge to the original purchaser. After the expiration of the Labor Coverage or for all products or parts not covered by Labor Coverage, the original purchaser will be responsible for labor, packing, and all shipping and transportation costs.

These Limited Warranties do not use to business concern, commercial, institutional, or other non-residential uses. These Express Warranties practice not utilize to (i) merchandise that was, at any time, used as a floor sample or display model, (ii) merchandise purchased "every bit is" or second-mitt, (3) merchandise purchased at a distress auction or a going-out-of business sale, or (iv) merchandise purchased from a liquidator. All warranties, whether express or unsaid, cover merely normal household usage. No warranty, limited or implied, applies to any condition resulting from misuse, corruption, delivery, or transportation harm, nor any condition resulting from wrong or inadequate maintenance, cleaning, or care. These Limited Warranties are null and void if product has been damaged in moving from original bespeak of delivery.

Modifications to Products

These Limited Warranties exercise not use to whatsoever products that accept been altered by whatever person, dealer, or company without the express written authorization of Ashley.

Limitations and Exceptions

These Limited Warranties practise non comprehend the following:

  • Material stains, soiling and burns.

• Border wires, which run along the perimeter of the mattress or foundation, that are aptitude due to moving or bending.

• Structural harm to a mattress acquired past using an improper bed frame or foundation.

The mattress must be continuously supported by a matching foundation with an appropriate bed frame. An advisable bed frame must completely support the foundation. These Express Warranties utilise to queen and king mattresses and foundations only if they are used on an appropriate bed frame with a rigid center support having at to the lowest degree 5 legs and 3 cantankerous slats.

  • A mattress or foundation that is not defective.

  • Normal body impressions on a memory foam or gel mattress less than 3-quarters of one inch (iii/4″) in depth.

  • Normal body impressions on an innerspring mattress less than ane and one-half inches (ane½″) in depth.

• Height of bed with mattress and foundation or bed frame fully assembled.

  • The zippered mattress comprehend more than than two (2) years later on the date of purchase.

  • Condolement preference.

  • Sail fit.

  • Transportation costs.

Unsaid Warranties

Unsaid WARRANTIES, INCLUDING Whatever OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, IMPOSED ON THE Sale OF THIS Production AND ITS PARTS UNDER STATE LAW, ARE LIMITED IN DURATION TO THE WARRANTY Period AND NO WARRANTIES APPLY AFTER THAT PERIOD. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE In a higher place LIMITATION MAY NOT Apply TO You lot.

DISCLAIMER

NO OTHER EXPRESS WARRANTY HAS BEEN MADE OR WILL BE MADE ON BEHALF OF ASHLEY WITH RESPECT TO THE Production AND ITS PARTS, OR THE OPERATION, REPAIR, OR REPLACEMENT THEREOF. FURTHERMORE, NO REPRESENTATIVE OF ASHLEY OR ITS DISTRIBUTORS OR RETAILERS IS AUTHORIZED TO Make Whatsoever CHANGES OR MODIFICATIONS TO THESE Express WARRANTIES.

SOME RETAILERS OFFER EXTENDED OR ADDITIONAL WARRANTIES, INCLUDING Only NOT Express TO EXTENDED OR Boosted Cloth WARRANTIES, EITHER FROM THE RETAILER OR THROUGH A THIRD-PARTY. ASHLEY SHALL NOT Be LIABLE Nether ANY EXTENDED OR Additional WARRANTIES OFFERED Past Any RETAILER OR THROUGH A THIRD-PARTY UNDER Whatsoever CIRCUMSTANCES.

THE TERMS AND Conditions STATED IN THESE Express WARRANTIES SHALL BE THE CONSUMER'S SOLE AND EXCLUSIVE REMEDY IN THE Consequence OF A MANUFACTURING DEFECT DURING THE WARRANTY PERIOD. IN NO EVENT SHALL ASHLEY BE RESPONSIBLE FOR DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, EXEMPLARY, OR Similar DAMAGES, WHETHER INDIRECT OR Straight, AND WHETHER ARISING IN CONTRACT OR TORT.

IN NO Effect SHALL ASHLEY'Southward Responsibility Be OTHER THAN ITS SOLE OBLIGATION TO REPAIR OR Supercede THE Product. IN NO EVENT SHALL ASHLEY'S RESPONSIBILITY EXCEED THE PURCHASE Cost OF THE Production OR ITS REPLACEMENT. THIS Exclusive REMEDY SHALL Non Be DEEMED TO HAVE FAILED OF ITS ESSENTIAL PURPOSE SO LONG Equally ASHLEY IS WILLING AND ABLE TO REPAIR OR REPLACE ANY Product FOUND, UPON Exam BY AN AUTHORIZED REPRESENTATIVE OF ASHLEY, TO Incorporate A MATERIAL MANUFACTURING DEFECT DURING THE Express WARRANTY PERIOD. Some states practice not allow the exclusion or limitation of certain amercement, so the above limitation or exclusion may not employ to you.

IF YOU Utilize AN INAPPROPRIATE FOUNDATION OR BOX SPRING WITH THIS MATTRESS, SUCH USE WILL VOID THESE LIMITED WARRANTIES. ASHLEY RESERVES ALL RIGHTS TO DISCONTINUE ITEMS AND Modify Product SPECIFICATIONS WITHOUT Observe.

Ashley does not warrant that whatsoever product is suitable for any person's medical condition. Ashley makes no warranty beyond that which is independent in these Limited Warranties.

This Limited Warranty gives yous specific legal rights, and you may also have other rights that vary from land to land.

Claim Process

If a trouble arises which yous experience is covered past these Express Warranties, contact the Ashley authorized retailer from which y'all purchased the product. All claims must include the original nib of sale, the production series number, and the police characterization (from the mattress and/or foundation) and exist filed within the applicable warranty period, to satisfy the Express Warranty requirements. Ashley may require y'all to provide proof of the quality of the foundation used with your mattress. If necessary, the retailer will contact Ashley to establish service. If the problem can be easily corrected, Ashley will authorize the retailer to make those repairs. Ashley reserves the correct to require that defective parts exist returned upon request.

Ashley is not responsible for scheduling or the cost of transporting the product from your home to the retailer or from the retailer to your habitation. You must make those arrangements with the retailer. If the retailer you purchased from has airtight and you demand service, contact Ashley in writing or call our Customer Service number for instructions.

Ashley Industries, Inc.
Warranty and Retailer Data
1 Ashley Way
Arcadia, WI 54612
(800) 477-2222

Caution

The ability foundation has many moving parts. Circumspection must exist used in operation. Children should not be allowed to play on or operate the power foundation. Ever leave the power foundation in the flat position and keep easily, fingers and torso parts away from the machinery.

Ashley reserves the right to refuse service and invalidate these Limited Warranties when, upon inspection, the Ashley mattress or Ashley foundation is establish to exist in an unsanitary condition or when production failure is due to causes other than defective workmanship or materials. Please refer to the "Mattress & Foundation Care Instructions" section of this Express Warranty for proper mattress and foundation care.

MATTRESS & FOUNDATION CARE INSTRUCTIONS

Exercise

Do requite your new mattress set time to "air out" upon removal from its plastic packaging. Dispose of all plastic packaging as soon every bit possible.

Do conduct your mattress flat on its side. It'south easier to handle and you'll exist less probable to impairment the mattress.

Do keep your bedding clean. We propose using a mattress pad or mattress protector, particularly if children apply the bed.

Practice replace the old foundation when purchasing a new mattress. An erstwhile foundation may not provide sufficient support. Information technology may appear that your new mattress is sagging when it is really the foundation, which supports the entire mattress.

Do utilise an appropriate frame and middle support for queen- and rex-size sets. Using the right support frame will ensure that your warranty remains in effect.

Do allow your memory cream mattress to warm to room temperature. The memory cream is temperature sensitive and will soften when it is warm

The covers on some Ashley mattress models are removable for washing if it is absolutely necessary. We recommend a cold temperature setting for machine washing and a cool setting for auto drying; air drying is recommended.

DON'T

DON'T Identify YOUR MATTRESS Well-nigh OPEN FLAME OR EXPOSE TO Burn. THIS MATTRESS IS NOT FLAME- OR FIREPROOF, AND CAN IGNITE AND/OR Burn down IF EXPOSED TO OPEN FLAME OR Fire. WHEN IGNITED, SOME BEDDING MATERIAL Can BURN RAPIDLY AND EMIT Fume AND HAZARDOUS GASES.

Don't fume in bed. This mattress is manufactured equally required past Federal police to resist, just not necessarily eliminate, ignition by smoldering cigarettes.

Don't let anyone stand or jump on your mattress or foundation. It was not built for that kind of weight concentration or abuse.

Don't let your mattress to go wet because some of the upholstery materials may compress. Protect it from water or other liquids.

Don't remove the law label or tag at the cease of your mattress. This characterization serves as a means of identification to establish your right to the Limited Warranty.

Don't utilize dry cleaning fluid of any type on your mattress. These chemicals volition impairment some of the structure materials and will void the Limited Warranty.

Don't identify pillow-summit side of mattress on lesser.

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